I build AI-powered solutions that transform business operations
Industrial Engineer specialized in innovation, with 5+ years leading technology-driven transformations. I design systems that combine data visualization, automation, and AI to solve real operational problems.
Technologies I Work With
I'm an Industrial Engineer with a passion for using technology to solve real business problems. Over the past 5+ years, I've led teams, built products, and transformed operations for companies in Latin America.
I help businesses leverage AI, automation, and data visualization to solve operational challenges. My approach is simple: understand the problem deeply, then build the simplest solution that works.
Currently seeking opportunities in AI implementation, business intelligence, and solutions consulting.
Selected projects showcasing my experience in AI integration, data systems, and operational transformation.
Gamified MLM Platform that Scaled a Business 4x
As CEO of OneContact Mexico, a telecom contact center, I faced a crisis: high turnover, flat growth, and a young workforce (18-24) that wasn't engaged. Traditional management wasn't working.
I designed and led the development of Pakoa, a gamified multi-level marketing platform that transformed how we managed sales teams. The system gave employees visibility into their progress, clear advancement paths, and motivation structures tailored to their demographic.
80→180+
Team scaled in 3 years
4x
Profit growth
50%
Turnover reduction
Self-Sustaining
Growth engine created
Pakoa Dashboard Screenshot
Llamadas Hoy
2,847
+12.5%
Tiempo Promedio
4:32
-8.2%
Satisfacción
94%
+3.1%
Volumen de Llamadas por Hora
Pico detectado a las 14:00. Sugerencia: agregar 2 agentes.
AI-Integrated Analytics Platform
Built an AI-powered business intelligence system connecting Odoo ERP with Power BI, enabling natural language queries for real-time insights. The platform serves a telecommunications contact center, providing managers with instant visibility into operations.
85%
Reduction in report generation
24/7
Real-time monitoring
100%
Spanish-language AI insights
3x
Faster decision making
Conversational AI Platform
Conversational AI platform for sales automation with multiple AI agent personalities and social media integration. Enables businesses to deploy intelligent sales assistants across WhatsApp and Facebook Messenger.
I'm tool-agnostic — I focus on solving the problem with whatever works best.
Independent consulting for businesses implementing AI, automation, and BI solutions. Helping companies in Latin America and the Middle East leverage modern technology stacks.
Led telecom contact center operations, designed and deployed the Pakoa platform, scaled team from 80 to 180+ employees and achieved 4x profit growth. Transformed the business through technology and innovative management systems.
Minor in Innovation
Tecnológico de Monterrey
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